Privacy Policy

PRIMA AVENTURA LLC ("Prima Aventura", "we", "us") respects your privacy. This policy explains what information we collect, why we collect it and the choices you have.

Scope

This policy applies to primaaventura.com and to the websites, web applications and mobile applications we publish, unless a product presents its own privacy policy, in which case that policy governs that product. Where we provide software to a business that collects information about its own customers, that business decides how its customers' information is used, and we process it on the business's behalf.

Information we collect

• Information you give us. Your name, email address, phone number, company name and the contents of messages you send us, and account details you provide when you register for one of our products.
• Information created while you use a product. Records you create, such as orders, quotes, reports, photos and documents, along with the settings of your account.
• Device and usage information. Technical data such as IP address, browser or device type, operating system, and log records of requests, collected to operate, secure and troubleshoot our services.
• Location. Some features, such as driver tracking or address lookups, use location. Our mobile apps request your permission before accessing your device's location, and you can withdraw it at any time in your device settings.
• Payment information. Payments are handled by third-party processors such as Stripe. We do not store full card numbers.

This website does not use advertising cookies or third-party analytics trackers. It loads typefaces from Google Fonts, which receives your IP address in the course of delivering them.

How we use it

• To provide, maintain and improve our websites and products.
• To create and secure accounts, including multi-factor authentication.
• To respond to messages and provide customer support.
• To send transactional messages, such as confirmations, receipts and notices about your account.
• To detect, prevent and investigate fraud, abuse and security incidents.
• To comply with legal obligations.

We do not sell personal information, and we do not use it for third-party advertising or to track you across other companies' apps and websites.

How we share it

We share information only with service providers who help us run our products, such as hosting, email and text-message delivery, mapping and payment processing, and only as needed for them to perform those services. We may also disclose information when required by law, to protect the rights and safety of our users or the public, or as part of a merger or sale of the business, in which case this policy will continue to apply.

Retention and security

We keep information for as long as an account is active or as needed to provide our services, resolve disputes and meet legal obligations. We protect information with industry-standard measures, including encryption in transit, access controls and audit logging. No method of transmission or storage is completely secure, but we work to protect your information and will notify affected users of a breach as required by law.

Your choices and rights

You may ask us to access, correct, export or delete your personal information, or to delete your account, by emailing us at the address below. We will respond within a reasonable time and in any case as required by applicable law. If your information was provided to us by a business that uses our software, we may refer your request to that business.

Children

Our websites and products are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes

We may update this policy from time to time. When we do, we will revise the effective date above, and where changes are significant we will provide additional notice.

Contact

Questions or requests about this policy may be sent to: